Welcome to Product Services for Goode Auto Group & Juneau Auto Mall

Our goal is to enhance your customer experience by simplifying the process of comprehending the products you've bought for your vehicle. If you decide to cancel any of these products, this form lets you tell us what you need. We're committed to making sure you understand the rights you'll be waiving by cancelling. To start, please watch the video below.

Please watch the entire video

The video contains important information that is needed to complete the form, including an explanation of the rights you are giving up.

Required Odometer Statement

Print and complete the document below, have it notarized, then upload the signed copy in the form.

Download Odometer Disclosure Statement (PDF)

Cancellations will not be processed without a completed and notarized Odometer Statement.

General Information

Buyer's name * Co-buyer's name

Street address * Street address line 2

City * State * ZIP *

Phone * Email *

Vehicle Information

Miles at time of cancellation * Vehicle Identification Number (VIN) *

From which dealership did you purchase your vehicle? *

Cancellation Details

Select the product(s) you wish to cancel *

Not all products are cancellable (for example Windshield and Appearance Protection).

Reason for cancellation *

Vehicle has been sold or traded Requires notarized odometer statement, photo of odometer, and bill of sale Total loss or theft Requires notarized odometer statement, photo of odometer, and total loss report from the insurance provider Customer request Requires notarized odometer statement and photo of odometer Refinance Requires notarized odometer statement, photo of odometer, and proof of payoff on original loan Using cancellation funds toward a vehicle purchase from Goode Auto Group or Juneau Auto Mall Requires copy of new purchase agreement

Upload documents

Accepted: PDF, JPG, PNG, HEIC. Max 15 MB each. Photos are automatically resized before upload. Required documents for your selected reason are marked.

Notarized Odometer Statement required Photo of odometer miles required Bill of sale required Total loss report from insurance provider required Proof of payoff on original loan required New purchase agreement required Any other supporting document

Lien holder *Type "None" if no lien holder applies Notes

Please allow up to four weeks for processing. Contact your dealership with questions or concerns.

By signing below you are agreeing to the terms of cancellation. Once this form has been submitted you are not able to reinstate your policy for any reason.

Proof of odometer is required to ensure the accuracy of your refund. Without the required notarized odometer statement your cancellation will not be processed. All cancellation proceeds are sent to the lienholder directly. Refunds may be delayed by the lienholder; please call the lienholder if you have not received cancellation funds in more than four weeks.

You must use this website to cancel your contract(s), but you may visit our stores and staff can help you with the process.

Your signature *

Date * I have watched the video and agree to the terms above *

Your information is sent securely to the Goode Auto Group / Juneau Auto Mall office.